Terms of Use

1. Agreement

These Terms of Use (“Terms”) govern your access to and use of the website pulsemark.life (the “Site”) operated by PulseMark Media Pte. Ltd. (“PulseMark”, “we”, “us”, or “our”), a company registered in Singapore (UEN 202783614K) with its registered office at 200 Jalan Sultan, #09-12 Textile Centre, Singapore 199018.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site. Separate written agreements govern paid client engagements and take precedence over these Terms where they conflict.

2. About PulseMark

PulseMark is a research-led marketing agency. We provide demand signal research, media planning, campaign management, tracking design, and related professional services to business clients. Our name and branding use the word “pulse” as a metaphor for market demand — search volume shifts, social conversation patterns, and purchase intent signals.

Important clarification: PulseMark does not provide health monitoring, medical diagnostics, biometric analysis, fitness tracking, wellness coaching, or insurance products or advice. References to “pulse” on the Site and in our materials relate exclusively to market demand research. Nothing on the Site constitutes medical, health, or insurance guidance. If you require healthcare services, consult a qualified medical professional.

3. Permitted use

You may use the Site for lawful purposes only. You agree to:

• Use the Site in accordance with these Terms and applicable law in Singapore and your jurisdiction.
• Provide accurate information when submitting contact forms or enquiries.
• Respect intellectual property rights in Site content.

You must not:

• Use the Site in any way that breaches applicable law or regulation.
• Attempt unauthorised access to the Site, servers, or connected systems.
• Introduce viruses, malware, or other harmful code.
• Scrape, crawl, or harvest data from the Site by automated means without our prior written consent.
• Impersonate PulseMark, our employees, or other persons or entities.
• Use the Site to send unsolicited commercial communications.
• Interfere with or disrupt the Site or networks connected to it.

4. Intellectual property

All content on the Site — including text, graphics, logos, icons, images, audio, video, software, and the overall design — is owned by or licensed to PulseMark and protected by copyright, trademark, and other intellectual property laws. The PulseMark name, logo, and “The Listening Room” tagline are trademarks of PulseMark Media Pte. Ltd.

You may view, download, and print pages from the Site for personal, non-commercial reference only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit Site content without our prior written consent.

Case studies and work examples on the Site may use anonymised client information. Any resemblance to specific brands is coincidental where anonymisation applies.

5. Enquiries and no professional relationship

Submitting a contact form or enquiry through the Site does not create a client relationship, agency appointment, or contractual obligation. We reserve the right to decline engagements at our discretion. Nothing on the Site constitutes an offer capable of acceptance.

Information on the Site is general in nature and does not constitute professional advice tailored to your circumstances. Specific recommendations are provided only within formal engagements governed by separate agreements.

6. Third-party links and tools

The Site may contain links to third-party websites, platforms, and services. We provide links for convenience only and do not endorse, control, or accept responsibility for third-party content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to their terms.

7. Disclaimer of warranties

The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, PulseMark disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that information on the Site is complete, current, or suitable for your purposes. Market data and case study results described on the Site reflect past engagements and are not guarantees of future performance.

8. Limitation of liability

To the fullest extent permitted by applicable law, PulseMark and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity arising from or related to your use of the Site — whether based on warranty, contract, tort, negligence, or any other legal theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability for claims arising from or related to the Site shall not exceed SGD 100. Some jurisdictions do not allow exclusion of certain warranties or limitation of liability; in such cases, our liability is limited to the maximum extent permitted by law.

9. Indemnity

You agree to indemnify, defend, and hold harmless PulseMark and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party rights.

10. Privacy and cookies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and process personal data. By using the Site, you acknowledge those policies.

11. Modifications

We may revise these Terms at any time by posting updated Terms on the Site with a revised “Last updated” date. Material changes will be posted prominently. Your continued use of the Site after changes constitutes acceptance of the revised Terms. If you do not agree to changes, you must stop using the Site.

12. Suspension and termination

We may suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnity — shall survive.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Singapore. You agree that the courts of Singapore have exclusive jurisdiction to settle any dispute arising from or connected with these Terms or the Site, subject to any mandatory consumer protection provisions in your jurisdiction that cannot be contracted out.

14. General

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision does not constitute a waiver. You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

These Terms constitute the entire agreement between you and PulseMark regarding use of the Site and supersede prior understandings on that subject.

15. Contact

Questions about these Terms:

PulseMark Media Pte. Ltd.
200 Jalan Sultan, #09-12 Textile Centre
Singapore 199018
Email: [email protected]
Phone: +65 6883 4127